AI Care Plan Automation: From 90 Minutes to 12 Minutes

A large home care agency partnered with GGB Healthcare to transform their care plan documentation process. The result: care plans that once took up to two hours now take just 12 minutes.

Problem

• Complex care plans required 90-120 minutes of manual documentation per client
• Staff spent more time on paperwork than on client-facing activities
• Manual data entry into the EHR was time-consuming and error-prone

Approach

• GGB worked directly with the agency's care team to understand their workflow
• Designed a voice-based system that captures assessment details naturally
• Built integration with the agency's existing EHR system

Solution

• Voice-based AI agents capture assessment details from client conversations
• Validated AI structures and analyzes the information automatically
• System generates complete care plans in the agency's EHR format
• Staff can review and approve with minimal edits

Outcome

• Time savings: Care plan creation reduced from 90-120 minutes to just 12 minutes
• Hours recovered: Several hours saved each month across the care team
• Improved accuracy: AI-powered analysis ensures consistent, complete documentation
• Better client focus: Staff can spend more time meeting with clients and families
• Faster start of care: Reduced documentation time means quicker service initiation
• Live within one week: Solution was deployed and operational within days of signing with GGB

Ready to transform your care plan documentation? Contact us to learn how GGB Healthcare can help your agency save time and improve accuracy.